Information you can get from hp instant support
The hp instant support website provides these tools for troubleshooting and for maintenance:
Firmware and software updates.
Troubleshooting for recent events that are listed on the Event Log. For example, the product
might show a jam as the most recent event listed in the event Log. The hp instant support
website detects the event and provides troubleshooting information for the jam.
Product documentation, such as user guides and getting started guides.